Privacy Policy for Royale Real Estate
Introduction:
At Royale Real Estate, we are dedicated to providing high-quality real estate services including commercial and residential property sales, property management, and leasing. As part of our commitment to our clients, we take privacy and security very seriously. This policy outlines how we collect, use, and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Personal Information Collected:
We may collect information such as your name, address, email, phone number, and any other details you provide to us through our website or over the phone. We may also collect information from third-party sources like real estate agents in the course of real estate transactions. Our website may use cookies and tracking technologies to gather information about website usage.
Purpose of Collection:
The personal information we collect is used for providing real estate services, including but not limited to providing information about properties and services, processing transactions, responding to inquiries, improving our website, and fulfilling legal obligations.
Disclosure of Information:
We may share your personal information with third-party service providers and partners who assist us in providing our services. We take necessary steps to ensure these third parties are bound by confidentiality and privacy obligations. In some cases, we may need to disclose your information to overseas recipients, but only if they are bound by privacy laws similar to the Australian Privacy Principles.
Direct Marketing:
We may use your personal information to send you marketing and promotional materials about our services. You may opt-out of receiving such communications at any time by clicking the “unsubscribe” link or contacting us.
Security Measures:
We take appropriate measures to protect the personal information we collect, including physical, electronic, and procedural safeguards. However, no security measures are foolproof and we cannot guarantee the security of your information.
Use of Cookies:
Our website uses cookies to enhance user experience and gather website usage information. You may choose to disable cookies in your browser settings, but some website features may not work as a result.
Third-Party Websites:
Our website may contain links to third-party websites. We are not responsible for their privacy practices and content. Please refer to the privacy policy of each individual website for information on the collection and use of your personal information.
Accessing Your Information:
You have the right to access the personal information we hold about you and request correction of inaccuracies. You can make such a request by contacting us using the details provided in Section 14 of this Privacy Policy.
Complaints:
If you have any concerns or complaints about our handling of your personal information, please contact us using the details provided in this Privacy Policy. We will respond to your complaint within a reasonable time frame and work to resolve any issues.
Changes to This Policy:
We may make changes to this policy from time to time. The latest version of the policy will always be available on our website. Your continued use of our services after any changes have been made indicates your agreement to the new policy.
Contact Information:
For questions or concerns about this policy, requests for access to or correction of your personal information, or to make a complaint, please contact us using the following details:
Royale Real Estate Pty Ltd
Address: PO Box 285, BIGGERA WATERS QLD 4216
Email: info@royalerealty.com.au
Telephone: 0424 251 976